Privacy
Last updated: April 2026
The short version. Your scripts live on your Mac. Your voice is transcribed live to drive the scroll, then discarded — it's never recorded or saved. We don't sell, share, or mine your content. We collect the minimum needed to run a subscription service.
What we store on your device
- Your scripts and settings, locally at
~/Library/Application Support/Promptly/. - A randomly generated device ID, used to track your 3-day trial. No personal info is in it.
- Your Polar license key once you subscribe, so Go Live works across restarts.
What we send to servers
- Deepgram (our speech-to-text provider) receives your live microphone audio during a session. Transcripts are streamed back to drive scrolling. Audio is not retained by Promptly and, per Deepgram's streaming policy, is not used to train models.
- Our auth service (a Cloudflare Worker) receives your device ID or license key to mint a short-lived Deepgram token for each session. It does not see your script, your audio, or your transcripts.
- Polar handles checkout and subscription billing. They receive what you enter at checkout (email, payment info). We never see or store your payment details.
- PostHog (our product analytics provider) receives a small number of anonymous events — app launches, trial start, Go Live clicks, subscribe clicks, and license activations — keyed by an anonymous device ID. No script contents, no transcripts, no audio, no email address, no name.
What we do not collect
- No recordings of your voice.
- No copies of your transcripts.
- No copies of your scripts.
- No personally identifying information (name, email, IP address) tied to the anonymous analytics events above.
Cookies and the website
The website uses a PostHog cookie to count unique visits and attribute where traffic comes from (e.g., which ad or referrer). Polar may set cookies on the checkout page; their privacy policy applies there.
Your rights
You can delete the app and its data at any time — remove the app bundle, then delete ~/Library/Application Support/Promptly/. To cancel your subscription or request data deletion, use the customer portal at polar.sh/trypromptly/portal or email [email protected].
Contact
Questions about this policy? Email [email protected].